Return Policy
Return Policy
At QH Music, we want you to be completely satisfied with your purchase. If you need to return an item, please follow our return policy:
Return Conditions
- Timeframe: Returns are accepted within 30 days of delivery.
- Condition: Items must be unused and in their original packaging.
- Proof of Purchase: A receipt or proof of purchase is required.
Return Process
- Contact Us: Reach out via email to request a return.
- Return Authorization: We will provide instructions and authorization for the return.
- Refunds/Exchanges: Once we receive and inspect the item, we will process your refund or exchange.
Shipping Costs
- Defective Items: We cover the cost of return shipping for defective products.
- Other Returns: You are responsible for return shipping costs for reasons other than defects.