Return Policy

Return Policy

At QH Music, we want you to be completely satisfied with your purchase. If you need to return an item, please follow our return policy:

Return Conditions

  • Timeframe: Returns are accepted within 30 days of delivery.
  • Condition: Items must be unused and in their original packaging.
  • Proof of Purchase: A receipt or proof of purchase is required.

Return Process

  • Contact Us: Reach out via email to request a return.
  • Return Authorization: We will provide instructions and authorization for the return.
  • Refunds/Exchanges: Once we receive and inspect the item, we will process your refund or exchange.

Shipping Costs

  • Defective Items: We cover the cost of return shipping for defective products.
  • Other Returns: You are responsible for return shipping costs for reasons other than defects.