Sales Policy

Sales Policy

At QH Music, we are committed to providing a transparent and fair shopping experience. Our Sales Policy outlines the terms and conditions related to the purchase of products from our store.

Pricing

  • Accuracy: All prices are listed in USD and are subject to change without notice. We strive to ensure accuracy, but errors may occur.
  • Sales and Promotions: Discounts and promotional offers are valid for the specified period and cannot be applied to previous purchases.

Payment Methods

  • Accepted Methods: We accept major credit cards, debit cards, and other payment methods as displayed at checkout.
  • Payment Security: Payments are processed securely, and we do not store credit card information.

Order Processing

  • Order Confirmation: After placing an order, you will receive a confirmation email with the details.
  • Processing Time: Orders are typically processed within [Insert Timeframe] business days. Delays may occur during peak periods.
  • Out-of-Stock Items: If an item is out of stock, we will notify you promptly and provide options for substitution, backorder, or cancellation.

Shipping

  • Shipping Methods: We offer various shipping options at checkout. Delivery times vary based on the chosen method and destination.
  • Shipping Costs: Shipping fees are calculated at checkout and depend on the weight, size, and destination of the order.
  • International Shipping: Additional customs fees and taxes may apply for international orders. These are the responsibility of the customer.

Order Cancellations

  • Cancellation Requests: Orders can be canceled before they are shipped. Contact us as soon as possible if you wish to cancel an order.
  • Cancellation Fees: In some cases, a cancellation fee may apply if the order has already been processed.

Damaged or Missing Items

  • Inspection: Please inspect your order upon delivery. If any items are damaged or missing, contact us immediately.
  • Resolution: We will work with you to resolve any issues, including replacement or refund for damaged or missing items.

Returns and Exchanges

Please refer to our [Return Policy] for detailed information on returning or exchanging items.

Customer Support

  • Contact Us: For any questions or concerns regarding your order, please contact our customer support team at [Insert Contact Information].

Changes to Sales Policy

We reserve the right to update or modify this Sales Policy at any time. Changes will be effective immediately upon posting to our website.